Counseling/Disability Services

University life can be exciting, although some experiences may be difficult to handle. The professional counselors at the Walter Young Counseling Center are available to help students sort through these challenges. Services are available to help students gain insight and learn healthier ways of coping with the stress of college life. All services are free for currently enrolled Carroll students and completely confidential.

At the Walter Young Counseling Center, we are proud to provide inclusive mental health services and programs to the Carroll community and to support Carroll University's efforts toward equity, justice, and liberation. We recognize that every individual comes to counseling with a different history and a lifetime of unique experiences, and we seek to honor that by creating a treatment plan that is individualized for each student. We are dedicated to providing culturally sensitive counseling services to the students at Carroll University, and to creating a safe space where all students feel welcome and accepted.

Common concerns include, but are not limited to:

Stress
Depression
Anxiety
Drug and alcohol abuse
Self-injury
Suicidal thoughts
Homesickness/trouble adjusting to college life
Eating disorders/body image concerns
Grief
Sexual assault
Relationship and family concerns

To schedule a short phone consultation with a professional counselor, e-mail us at wyc@carrollu.edu or call 262-524-7335.

HOURS, LOCATION AND CONTACT INFORMATION

Office Hours: Monday–Friday: 8 a.m.–4:30 p.m. year round. Please contact us for our shortened hours from June–July.
Location: Center for Student Life and Wellness | Second Floor | 304 N. East Ave
Email: wyc@carrollu.edu | Phone: 262.524.7335 | Fax: 262.524.6892

Confidentiality

Counseling records are kept separate from academic, disciplinary and medical records to ensure each student’s privacy and confidentiality. No information is released without the knowledge and written consent of the student, except for those rare instances where counselors are required by law to reveal particular information. In an emergency, where students demonstrate a high probability of harming themselves or others, the staff might be required to release information to ensure safety.

Emergency Numbers

In an emergency, when the Walter Young Center is not open, call Public Safety at 262.524.7300. Other emergency numbers:

Assessment and Referral Line at Waukesha Memorial Hospital:
- 262.928.4036
For information on a wide range of services, including assistance with drug/alcohol issues, mental health and crisis intervention:
- 211
National Suicide Hotline:
- 988
The Women’s Center:
- 262.542.3838

Frequently Asked Questions

What can I expect in my first session?

All sessions are 50 minutes long. Prior to the appointment, you’ll be asked to fill out some basic paperwork with your information. Your therapist will also spend some time reviewing Counseling Services policies, rules, and procedures.

In your first session, you will be asked basic, informational questions so that your therapist can get to know you and better understand your current situation. You will also work to establish some goals to work towards for your time in counseling.

What if I'm in a crisis and I don't have an appointment?

If you are in crisis (feeling unstable, unsafe or unable to function) and need to talk with someone right away, please stop by the Walter Young Center. We have appointment times reserved each day for crisis situations. We are open 8-4:30pm Monday through Friday.

If you’re experiencing a crisis after business hours (after 4:30pm on a weekday, or on weekends), please call Public Safety at 262-524-7300 and they will be able to assist you.

Will you prescribe medications?

Unfortunately, there are no psychiatrists or nurse practitioners on staff at the Walter Young Center and we are unable to prescribe medications. We are happy to help connect students to resources in the community if this is something they could benefit from.

How much does it cost?

Counseling services are free of cost to current Carroll University students.

Is there a limit to how many sessions I can have?

We are only able to provide short-term counseling – up to 10 sessions per academic year. However, if you need ongoing counseling, we will work with you to find a counselor in the community and provide therapy until you’re able to see them.